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How do I renew items on my library account?
Please note: Some items are not allowed to be renewed, including items that are on hold for another user, or items that are more than 31 days overdue
Answer
To renew items
1. Select Sign in at the top of the Keyano Discovery Catalogue.
2. Select Keyano Authentication.
3. Sign in to your Keyano Account using multi-factor authentication (MFA). Once you are logged in, you will see your name at the top of the screen and have access to the drop down list of functions.
If you have not set up your MFA, please see How do I set up my multi-factor authentication (MFA)?
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4. In the Checkouts tab and select the items you want to renew and submit by selecting "Renew items". You can renew specific items or you can select all to renew them all.
5. Confirm your renewal or cancel your request.
| Example with multiple renewal requests | Example with a single renewal requests |
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6. You will receive a confirmation in your Keyano email with your new due date.
If you are unable to renew online, please contact the Library.
For more information about how to use your Discovery account, see the Keyano Library Discovery Guide