How do I request an article from another library?

Answer

1. Search the Discovery Catalogue for an item.

2. Make sure you have signed in to your Discovery account using your Keyano email and password.



3. Select the title link in the record for the item you want to request.




4. Select "Request This Item" 

5. Complete the ILL Request Form



6. Select the Submit request button

7. You will see a confirmation screen 



7. You will receive a confirmation (email or text) that the request has been placed.

  • If the request has been filled, you will receive an email from circulation.services@keyano.ca containing a file of the requested article.
  • If the request is not being filled you will receive a notification that the request has been cancelled.

Please be aware that it can take up to 2 weeks for a ILL request to arrive at the Keyano Library.

​​​​​​​

  • Last Updated May 01, 2025
  • Views 39
  • Answered By Kathleen Brennan

FAQ Actions

Was this helpful? 0 0