If you have recently changed your library PIN, you may not be able to log in for 24 to 48 hours. Our automated library system updates overnight so please wait 24 to 48 hours and try to log in again.

If the problem persists for longer than 48 hours, please contact the Library.

**Please be aware that once you have reset your PIN, the automated system needs to update and library staff are unable to do this for you manually.**

If you are having difficulties signing in to OpenAthens, or If you need help with your Keyano account (email and/or password), please contact Information Technology Services (ITS) or see the Keyano Account webpage.