If you are having trouble connecting to the Keyano-Public wireless network, please see the Information Technology Services (ITS) Wireless Troubleshooting webpage

Possible problems and solutions:

• Compatibility with the wireless network. Non-compatible devices may have difficulty or be unable to connect to the wireless network.
• Software conflicts that may affect your connection.
• What to do if the Terms & Conditions page doesn't show.

If you are experiencing an issue that is not listed on the ITS troubleshooting webpage, please contact ITS for assistance.

Email: itshelpdesk@keyano.ca

ITS Client Portal: Submit a Ticket